Shipping information

Europe

Our shop offers you the possibility to receive our products in 2-3 business days with the aid of our logistics partner DPD. Of course some delays may occur from time to time, but we always do our best to deliver your orders in time.

 Total order value above 74.99€ grants you free shipping.

COUNTRYDELIVERY TIMESTANDARD DELIVERYCASH ON DELIVERY FEE
Austria1 day6,30€
Belgium3 days6,90€
Bolgaria3 days16,90€
Czech Republic2 days9,0€
Croatia1 day5,10€1,10€
Denmark3 days9,80€
Estonia4 days12,0€
Finland5 days16,90€
France3 days8,90€
Greece3 days17,90€
Ireland4 days8,50€
Italy1 day5,50€2,00€
Latvia4 days12,80€
Lithuania4 days12,80€
Luxembourg2 days9,30€
Hungary2 days6,70€1,10€
Germany2 days5,60€
Netherlands3 days6,50€
Poland3 days10,30€
Portugal4 days12,90€
Romania3 days16,20€
Slovakia2 days9,80€
Slovenia1 day2,39€0,65€
Spain4 days11,00€
Sweden4 days11,80€
United Kingdom3 days8,70€

US & Canada

Shipping to US & Canada will be available in January 2019.

Rest of the world

Customers from countries not listed above, please send us an inquiry to sales [at] nammanmuay.eu

COUNTRYDELIVERY TIME
Austria1 day
Belgium3 days
Bolgaria3 days
Czech Republic2 days
Croatia1 day
Denmark3 days
Estonia4 days
Finland5 days
France3 days
Greece3 days
Ireland4 days
Italy1 day
Latvia4 days
Lithuania4 days
Luxembourg2 days
Hungary2 days
Germany2 days
Netherlands3 days
Poland3 days
Portugal4 days
Romania3 days
Slovakia2 days
Slovenia1 day
Spain4 days
Sweden4 days
United Kingdom3 days

After we successfully receive your funds, your order gets picked by one of our shipping partners. Orders placed before 11AM are going to get shipped the same day.

After the shipping company (there are different shipping companies for different world regions), picks and scans your package, you will immediately receive a tracking number on the email used on the checkout.

Sure. When you are at the checkout, under the form click “Ship to different address”

Our web team works hard to ensure your orders get from our warehouse to your doorstep in 2-3 business days. We apologize in advance for possible delays due to increase of orders, holidays or extreme weather conditions.

How your order gets shipped:

  1. If you place an order before 11AM it will get shipped the same day.
  2. After the courrier picks up your goods, you will automatically receive an email with your order’s tracking number
  3. If you don’t receive a tracking number in 24h contact us using this form

My orders

Absolutely. After you place your order, you will receive an invoice and payment confirmation on your email.

All your invoices and order statuses will be available in your account section of our website.

Before shipping our products, we carefully secure them with wrapping bubbles and other materials, so they cannot get damaged during transport. Yet sometimes it still happens that some products are damaged because of extremly poor handling by the shipping company.

If this happens please:

  • if the box is visibly deformed, please take a photo with the entire box before opening it along with the photo of the invoice next to it.
  • take a photo of the products if they are damaged in ways that prevent further use.
  • send all the material to our company email orders[at]nammanmuay.eu

Once your order is placed there is not much you can do. However you can cancel your existing order and place a new one.

We double check the content of your orders by taking photos of your items before they get shipped. All packets are weighted as well by the delivery company.

However, if it happens that you receive goods that do not match your order, we kindly ask you to take a photo of the products next to a receipt and contact us via phone or email address.

We offer item returns witin our 14 days money back guarantee policy meaning that you can return us the products you ordered on this website within 14 days of purchase. If the products received from you are not damaged and unused, we will give you a 100% refund minus shipping costs.

Instructions on how to return items can be found here.

Payment options

Nammanmuay.eu accepts the following payment types:

  • Paypal
  • Credit Card
  • Cash on Delivery
  • Bank Transfer

If you don’t see these payment options at your checkout, this means that this payment method is currently not available for your country.

The only 2€ extra fee is if you choose “Cash on Delivery”. Cash on delivery may not be available in all countries.

Nammanmuay.eu takes maximim precautions when dealing with sensitive data such as personal information and credit card details. All connections on this website are secured with a 256bit SSL Comodo certificate.

Credit card information is processed by Braintree Payments by Paypal, which is one of the most popular and secure payment methods available.

If you are a shop owner and you are on the lookout for volulme discounts, please contact us on info[at]nammanmuay.eu

Product information

Please read carefully the information written on the product labels and leaflets.

You should not use Namman Muay if:

  • you are pregnant or nursing mother
  • you are allergic or hypersensitive to one or more of ingredients listed on the product label
  • you are taking blood anticoagulant drugs
  • you are younger than 14 years of age

Also do not:

  • use on open wounds or damaged skin
  • use on mucous membranes and eyes
  • use on entire surface of the body

Do not use Namman Muay on children younger than 14 years of age.

Contact your doctor immediately and show the original label of the product if after using Namman Muay, you or one of your family members:

  • developed a skin rash
  • feel dizzy
  • ingested the product
  • used the product on the entire surface of the body
  • are hypersensitive or allergeic to one or more of the ingredients listed on the product label
  • used the product in any other way it wasn’t supposed to